Customer Life Cycle
Understanding the typical customer life cycle is used in marketing to sell more to existing customers/clients.
Understanding an individual customer or client's life cycle is used to trigger and tailor the most relevant marketing messages as part of 1:1 marketing CRM (Customer Relationship Marketing) and Lifecycle Marketing programs.
This article explains the typical cycles customers and clients go through to help you anticipate those trigger events to be able to send the most relevant information to the customer at the right time.
- Lifecycle Marketing explains how this works as a marketing technique to retain customers and get them to buy more...
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