Gift Giving Ideas to Help Retailers
Ideas for retailers to help your customers choose a perfect gift for someone. And make you a hero for helping them to do that!
Gift Giving
First, understand what will make someone feel loved and appreciated.
That will vary according to Gary Chapman, author of New York Times bestseller The Five Love Languages. Each person has a primary love language. Maybe it's...
1. Words of affirmation
If this is a person's primary love language, they crave specific praise. Cards with handwritten, lengthy notes will be most meaningful.
2. Quality time
These people want undivided attention and lots of it. A great gift for these people may be a day spent with family or friends doing things together.
Gift givers will appreciate ideas what they can do and things they can buy for the outing. Maybe that's going on a family bike ride, going out to a restaurant with everyone together, taking a wine tour or planting in the garden. Or going on a trip.
Gift cards work well for something to look forward to.
3. Receiving gifts
A person who feels loved by receiving gifts wants more than some thing. She/he feels most loved when they recognize that someone took the time and effort to really think through and find something just for them. These people want to know that this gift was pre-planned, not purchased in haste.
Personalized gifts are a great recommendation along with personalized bundles of things put together just for that person.
4. Acts of service
People who have this as their primary love language will feel most loved and appreciated if someone does some work and chores for them or gives them coupons or gift cards for things like washing the car, cleaning out the garage, vacuuming the whole house, or making dinner.
5. Physical touch
These people want lots of hugs and kisses! And maybe a gift certificate for a massage or day at the spa.
Another idea to help with gift giving
- "Some gifts, of course, are basically straightforward economic exchanges. This is the case when we buy a nephew a package of socks because his mother says he needs them.
- A second important kind of gift is one that tries to create or strengthen a social connection. The classic example is when somebody invites us for dinner and we bring something for the host. It's a way to express our gratitude and to create a social bond with the host.
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Another category of gift is what I call "paternalistic" gifts—things you think somebody else should have...I think that singing lessons or yoga classes will expand your horizons—and so I buy them for you...A paternalistic gift ignores the preferences of the person getting the gift.
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A holiday gift can straddle these categories. Instead of picking a book from your sister's Amazon wish list, or giving her what you think she should read, go to a bookstore and try to think like her.
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My final category of gift is one that somebody really wants but would feel guilty buying for themselves...fancy pens meet this description. I don't use pens that much, but I'd be pleased to get a really nifty one (a Porsche 911 would be OK, too)."
He goes on to advise, "Behavioral economics has one more lesson for gift givers: If your goal is to maximize a social connection, don't give a perishable gift like flowers or chocolates. True, people enjoy them, and you don't want to impose by giving something more permanent. But what are you trying to maximize? Is your goal to avoid imposing on them or for them to remember you?
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For a durable impression, better to give a vase or a painting. Even if your friends don't like it that much, they'll think about you more often (though maybe not in the most positive terms).
- Better yet, give a gift that gets used intermittently...I like to buy people high-end headphones. They get used intermittently, so I can imagine that every time you put them on, you will think of me. Also, they're a luxury—the kind of thing that people have a hard time buying for themselves. Best of all perhaps, they're intimate: When I give someone headphones, I can think of myself whispering in their ears."
More ideas to help you with helping customers with gift giving
Look at what this website Wantist.com does - they help people find gifts. For example, type in something STYLISH for someone OUTDOORSY and the site then presents a page of photos and links to relevant gifts based on that criteria.
How can you do something like this for your customers? What about doing something like this in your physical store? It's sort of a Mad Libs fun way to help people find interesting and relevant gift ideas.

MarketingZone articles for retailers to help you increase sales
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Solution Selling - help customers with great ideas for gifts
- Solution selling is what cooking magazines do. They show photos of the "Ta DA" moment of entertaining with wonderful food set in a wonderful setting with happy people enjoying or waiting to enjoy the party.
- In solution selling, retailers can do this too by helping to group all the relevant products and services (those that you sell plus those from other companies you've partnered with).
- Learn more about Solution Selling and Bundling Products
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Merchandising
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Upselling with Good, Better, Best Options
- Get tips on how to increase sales by presenting good/better/best options. In the industry this is known as upselling.
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