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Business Networking How-to Guide

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Business Networking How-to Guide

Practical, specific advice and tips on business networking that will help you to get referrals and meet prospective clients and customers.  Also learn about new phone apps that make it easier to find and meet people at conferences and events. 

Know this
Know this:  Most people feel slightly uncomfortable at business networking events.  They are there to meet new people but they don't really know how.  You can be the most popular person in the room if you smile and walk up to someone and just say, "Hi, I'm (your name.)  What do you do?"  Get them talking about themselves and their business. 

Tip

How to start meaningful networking conversations

 

1.  Do your homework ahead of time so you know who you want to meet. 

It's not quantity.  It's quality.  It's better to have met and talked in some depth with a handful of people than to use "speed dating" approaches at networking events and conferences. 

Get more out of less.  Better for you.  Better for others.

2.  Seek out the people most likely to help you

Malcolm Gladwell’s book The Tipping Point has a lot of great information and ideas on who generates the most word-of-mouth.

  • Connectors are people who have lots of varied connections to different types of people and act as human bridges to help others make connections and "cross-pollinate" information and ideas.  They don't get paid to do this.  They just do this for free.  It's how they operate.
  • Mavens are people who like to be seen as experts and help other people make informed decisions.  They're the "go to" people and "smart friends" and "experts" who people seek out.
  • Salesmen are people who are persuasive in selling, inducing others’ to do or buy something.  In social media, these "salesmen" (and women) do this for free.  They're like a free sales force if you can harness them to recommend and advocate your product, company or services. 

 

TIP:  When you are at a networking event, how can you identify and proactively meet the connectors, mavens and salespeople personality types that Gladwell describes?  These are the people you want to meet and nurture those connections.  Why?  These are the vocal people who are most likely to spread word-of-mouth, help you make connections and give you referrals.

 

3.  Act like a friendly reporter.  Ask questions.  Be the one to get people talking. 

Instead of starting conversations about what you do, ask people:

  • What do you do? 

  • What do you like most about your job? 

  • What type of customers are you trying to attract?

  • What's your biggest challenge in this difficult economy? (be ready to share yours)

  • What sets you apart from your competition?

  • How can I know if someone I’m talking to would be a great prospect for you?  (This last question tells them you are interested in referring business to them.)

Tip

Tips about business networking

1.  Don't go about this in a random way.  Target who you want to meet in person or when networking online.

Better to not "spray and pray" by attending all sorts of business meetings hoping that you may meet new customers or clients.  That will waste a lot of time.  Instead, think about who your ideal customer or client is and do some research to learn what events and meetings they attend.  Then focus your networking efforts on specific events or trade-group functions where your ideal customer will be.  

Here's a great tip about networking, "I have found the best way to network is to target 'exactly' who you want to meet. I find my best contacts through trade journal articles and magazines along with studies conducted by research groups. I see an article. It quotes people I believe I should meet and get to know. I find them on the web. I read about them first and then I send along an introductory email either through legitimate online connection sites (LinkedIn for example) or using other methods. If a person has done their homework and knows what they want out of the connection, it works - almost every time. And when it doesn't I always ask/say, 'Please give me the names/numbers of a few people who think my services/products could benefit." And I move on from there. What's the absolute worst thing someone can say: "No, sorry can't help you.' And to me that's not so bad." 

2.  Be proactive and intentional to make networking a priority. 

If you want to be sure to exercise three times a week, you intentionally put that on your calendar.  Do the same for networking.  Schedule it.

Write down "to do" lists for yourself at the beginning of each month for each week.  Who will you proactively call, email or contact?  What will you say to show interest and help them?

What events will you go to each month?  Each week?  Put these on your calendar!

TIP: Great insight from an article in Fast Company on the Four-Year Career.

"Even those who run professional networks, like Trunk and Touby, recoil at the term networking. "I hate networking," says Touby. "The people who network are desperate, needy. It's the last straw." What should you do instead? Maintain a wide range of relationships with people you actually like. Time was, says Touby, having the boss over for dinner was a networking coup. Today, it may be more helpful to get the receptionist's Twitter handle. "An hour a day spent on your social network is a huge investment in yourself," she says.

 

3.  Set a goal for what you expect from each meeting. Your goals should vary from meeting to meeting. Maybe you want to learn something new, meet new prospects, or connect with peers.

4.  Target specific people you want to get to know and network with.  Then invest time in nurturing those relationships.  Try to meet and get to know people who are "connectors" who know a lot of people in the group you are attending and have an outgoing personality and willingness to introduce you to relevant connections.  Learn more about "connectors" by reading the book The Tipping Point.

TIP: Great tips from Duke University professor Howie Rhee that he shared on a blog post.  "Why is networking important?  There is a highly cited concept that Mark Granovetter published on called the "Strength of Weak Ties".  Basically it says that there's a lot of value in "weak ties", or the friends of friends.  Many people believe that you get a job, not through a good friend (a "strong tie"), but through the friend of friends ("weak ties").  The takeaway?  You need to identify, build, and reach out to these weak ties, or else they won't know that you exist.

I think the key to networking is to find those people that are willing to help you, develop a real relationship with them (one that you could see continuing for years) as opposed to thinking of it as a transaction (just help me get a job right now), and do your best to provide some value to them." 
 

5.  Get to know the event organizer and anyone on the board that is putting on the meeting or event.  They know who is who and who can help you.  They are generally "connector types" who can introduce you to relevant connections. Help them by encouraging people to attend future events, make relevant introductions, post positive things online about their events, volunteer to help. 

 

Where can you meet people for business networking?


TIP:  See this List of Business Networking Sites and Organizations

 

6.  When you go to events and meet people, know what you say about yourself.

Practice how you will describe what you do in an interesting way that will evoke someone to ask questions and remember you in a positive way.

  • Perfecting your elevator pitch (what you say to someone when you only have a few moments, like in the elevator or when someone asks you what you do)

  • Branding yourself (personal branding)

TIP:  make sure you can express what you do in a clear, 15-second sound bite, such as "I help my clients reduce employee turnover" or "I create websites that work for people with mobile phones" or "I'm an attorney who specializes in software patents."  If someone is interested, they'll then ask you some questions and give you permission to tell them more.  Be prepared to follow up with a quick, impressive story about a project you've successfully completed.  Ask for their business card. 

 

7.  Create "marketing cards" 

These cards don't have your personal information on them.  Instead, they act like "mini ads" to give to people you want to know about your company, product or service. 

They have your website address, company (or product or service) name and key information.  If you want people to come into your store or office, they should also include a map, hours and directions.  Here's an example a card like this that we created about MarketingZone.  These can be folded cards or 2-sided cards. 

  • How to create and print business cards explains how to make marketing cards and regular business cards. 

 

TIP:  Use LinkedIn Mobile - LinkedIn has a mobile application. If you haven’t already downloaded it to your smart phone, go to your app store and download it for free. The LinkedIn mobile app is useful at a trade show or an event where you’re making one-on-one contacts. During a conversation with a prospect, ask them to turn on LinkedIn on their smart phone. Then, bump your phones together lightly. If they have their settings correct, then LinkedIn will transfer your contact information between phones using Bluetooth. No typing, no misspelled words -- just instant transfer of information.  Pretty cool!
 

 

Next page:  what to do at events, get involved, get referrals

Learn about new phone apps to meet people

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